ZAP responds to inquiries from guests 24 hours a day, 7 days a week.

ZAP communicate with Airbnb guest with regards to Bad weather, Refund, Damaged Equipment. We also handle Airbnb account issues on behalf of the hosts.

We make house manuals and Airbnb listing in English. We create house manual in other languages for an additional 1000 Yen/language.

Price is for each 1 listing. For guest houses and dormitories, we count 5 beds as 1 listing.